Vulnerable Adult
- Case Study 1: A 72-year-old woman unknowingly e-signed an intent to sell her beloved home for $160,000 less that its appraised value. Desperate to correct her mistake, she filed a report with Adult Protective Services (APS) and the Attorney General’s office. Despite her competence, she was trapped by what she had signed. After a grueling legal battle that cost over $5,000, she managed to save her home. Tragically, shortly after her victory, she and her two loyal dogs perished in a devestating house fire.
- Case Study 2: An 82-year-old man, heartbroken after losing his wife to COVID-19, found solace in a friendship with his massage therapist. Over time, she started “helping” him, gaining his trust until she was on the deed to his home and had his Power of Attorney. Despite reaching out to APS, the Maricopa County Sherrif’s Offce (MCSO), the Attorney General’s office, and the Arizone Board of Massage Therapy, no one could intervene because he was deemed incompetent. Overwhelmed and feeling utterly trapped, he tragically took his own life.
- Case Study 3: An 85-year-old woman, living alone but with no major cognitive issues, was found disoriented with blood and stool running down her legs. When 911 was called, the EMTs asked her three questions, which she answered correctly, leading them to declare her competent and refusing her medical attention. Recognizing this as abnormal behavior, I interjected, insisting that she needed help. Thanks to this intervention, she was taken to the hospital for the care she urgently required.
Truth & Disclosures
Here are the revised case studies with added emotional depth:
- Case Study 1: A 92-year-old woman, living on a fixed income, received a call promising saving on her electric bill. Trusting the friendly voice, she agreed to lease solar panels. Later she discovered she had been deceived into buying them for over $50,000. Her home could never generate enough power to save her money. Feeling exploited and overwhelmed, she faced a financial burden she could not escape.
- Case Study 2: A 74-year-old woman, excited for a dream trip to Paris, booked a VRBO for a month, paying $7,500. She received a confirmation email, but when she inquired about an elevator for the second-story apartment, the host coldly informed her there was none and refused a refund. Despite the no-refund policy being buried in the listing, both VRBO and Capital One sided with the host. Heartbroken and unable to travel, she was left with shattered dreams and a painful financial loss.
Corporate Social Responsibility
Client Case Studies
- Case Study 1: A 68-year-old man, locked out of his bank account, desperately googled the bank’s number. The first result, nearly identical to the real number, led him to a scammer. In minutes, he was stripped of his personal information and left feeling violated and hopeless.
- Case Study 2: A 27-year-old woman, needing medical supplies, clicked on a Facebook ad. Unknowingly, she was led to a fake website. She lost her personal information and money, leaving her feeling betrayed and devestated.
